Always working towards a great customer experience...

Quick and effortless integration

Assisting in the retention of satisfied customers

Hosted Call Handling

Achieve maximum control and productivity for your customers with our scalable solutions

The success of most businesses depends on retaining satisfied customers. So when customers make contact, it’s critical their experience is always a positive one. With BCH’s Hosted Call Handling solutions, each call type can be treated differently, even anticipating and appropriately delivering each caller’s enquiry to ensure they are dealt with as efficiently as possible. This is just one example of the many benefits our bespoke Hosted Call Handling Solutions can provide to your end users.

Always working towards a great customer experience…

 Choosing our call-recording option to monitor staff performance or personalising welcome messages all help to ensure customers have a positive experience. Remember, a positive customer is a repeat customer.

Quick and effortless
integration…

Our call handling solutions are cloud-based so they can be integrated seamlessly into a current system. There’s no need to incur additional expense for extra kit or to suffer down-time for set-up.

You don’t need to
be an expert…

 Remain in control with BCH’s easy-to-use and secure online management portal, allowing quick operational changes in real time. 

BCH Solutions specialises in delivering bespoke feature rich call handling solutions for a multitude of industry-wide sectors, through our flexible and financially rewarding Partner Programme ‘BCH Academy.’

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