Bespoke Call Handling
Fully bespoke cloud-based telephony system
Innovative short messaging services (SMS)
Fully compliant Level 1 PCI DSS card payment facilities
BCH is dedicated to supporting channel partners in the delivery of contact centre technology and call handling solutions.
We provide sales, product and commercial support through our Academy Programme, which successfully assists them in the delivery of an expert service to their customers.
We’re passionate about supporting our Partners, enabling them to significantly increase their revenues and reach their strategic objectives in a timely manner.
The BCH Academy is about continuous investment into our partners through education and the development of applications.
Our suite of innovative and flexible Inbound Call Handling Solutions are designed to significantly enhance Contact Centre efficiencies.
BCH supplies a full suite of turnkey SMS solutions and can integrate SMS messaging into existing call handling and internal operations.
With our telephone card payment product range, BCH can de-scope organisations from PCI DSS compliancy.
We work with our Partners to assess how we can improve efficiency for their customers and create value that helps protect them against preying competitors.
At BCH, we appreciate that not all businesses will require the same elements of support from us, so we have developed a multi-tiered programme which we are able to tailor to individual needs to maximise on the benefits of the partnership.