BCH Solutions

Bespoke Call Handling

Fully bespoke cloud-based telephony system

Innovative short messaging services (SMS)

Fully compliant Level 1 PCI DSS card payment facilities

Dedicated

BCH is dedicated to supporting channel partners in the delivery of contact centre technology and call handling solutions.

We provide sales, product and commercial support through our Academy Programme, which successfully assists them in the delivery of an expert service to their customers.

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Innovative

As our technology resides within the Vodafone core network, our in-house technical resource capability is exclusively deployed, designing and developing our call management applications without any of the distractions of having to manage a large scale telephony network.

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Passionate

We’re passionate about supporting our Partners, enabling them to significantly increase their revenues and reach their strategic objectives in a timely manner.

The BCH Academy is about continuous investment into our partners through education and the development of applications.

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Hosted Call Handling

Our suite of innovative and flexible Inbound Call Handling Solutions are designed to significantly enhance Contact Centre efficiencies.

Innovative SMS Solutions

BCH supplies a full suite of turnkey SMS solutions and can integrate SMS messaging into existing call handling and internal operations.

Telephone Card Payment Services

With our telephone card payment product range, BCH can de-scope organisations from PCI DSS compliancy.
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Join the BCH Academy

We work with our Partners to assess how we can improve efficiency for their customers and create value that helps protect them against preying competitors.

At BCH, we appreciate that not all businesses will require the same elements of support from us, so we have developed a multi-tiered programme which we are able to tailor to individual needs to maximise on the benefits of the partnership.

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Audio Meeting

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Audio Meeting Advanced

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Bespoke Dialler Services

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Call Queuing

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Call Handling

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Call Recording

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Fax Engine

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PayTel: Automated

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PayTel: PCI Compliant Telephone Payment Solutions

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Phone Numbers

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SMS Broadcasting

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SMS Call-Me

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SMS Help-Desk

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SMS Marketing

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Virtual Receptionist

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White Paper

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Audiomeeting

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Audiomeeting

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BespokeDialler

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CallHandling

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CallQueueing

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AudioMeetingAdvanced

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Faxengine

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Paytelautomated

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paytelpcicopmpliant

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PhoneNumbers

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smsbroadcasting

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smscallme

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smshelpdesk

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smsmarketing

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Virtualrecep

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CallHandling

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Auto Attendant

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Call Reporting

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CallHandling

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CallHandling

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Geographic plan

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Audiomeeting

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Gravity Outbound

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Queue Manager

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Audiomeeting

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SMS Reporting

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Audiomeeting

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Audiomeeting

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SMS Survey

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Voice 2 Email

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Audiomeeting

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Bespoke Dialler Services

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Audiomeeting

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Call Payment Processing

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Audiomeeting

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Audio Meeting Core

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Audiomeeting

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